Error Running MemMaker on a Tandy 3810 Laptop Computer (100004)

The information in this article applies to:
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q100004


If you run Microsoft MemMaker on a Tandy 3810 or 1100HD laptop computer, you may receive the following error message:

MemMaker cannot run on this computer. To use MemMaker, you must have MS-DOS 6.0, an 80386 or higher processor, and at least 384K of extended memory. To exit MemMaker, press <ENTER>...


The Tandy 3810 laptop computer is an 80386-based computer that comes with 2 megabytes (MB) of memory. In the CMOS setting of the computer, there is an option to "Remap Shadow RAM." If this option is on, you may receive the above error message.


To successfully run MemMaker, disable "Remap Shadow RAM" in the CMOS setting of the laptop computer.

If you do not know how to change this option, call Tandy Corporation Computer Support for assistance. Once MemMaker completes its process, the "Remap Shadow RAM" option can be turned back ON.

Tandy 3810 is manufactured by Tandy Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type: Major Last Reviewed: 11/21/1999
Keywords: KB100004