Norton Speed Disk May Not Recognize DoubleSpace Floppy Disk (104532)



The information in this article applies to:
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q104532

SYMPTOMS

This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

When you run Symantec Norton Utilities Speed Disk (SPEEDISK.EXE) and choose to optimize a previously unmounted DoubleSpace-compressed floppy disk, Speed Disk does not display the floppy disk as a DoubleSpace-compressed disk.

The DoubleSpace-compressed floppy disk is automatically mounted, but Speed Disk does not update its display correctly. Also, the DoubleSpace-compressed floppy disk's host drive is not displayed.

RESOLUTION

To make Speed Disk correctly display the DoubleSpace-compressed floppy disk and its host drive:
    Access the floppy disk before you run Speed Disk. For example, type dir a: at the MS-DOS command prompt and then press ENTER before you run Speed Disk. -or-


    Exit Speed Disk and then restart it.

Modification Type: Major Last Reviewed: 11/22/1999
Keywords: KB104532