System Hangs When DoubleDisk Gold Is Installed (104736)

The information in this article applies to:
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2

This article was previously published under Q104736


This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

DoubleDisk Gold version 6.0 installs and functions correctly with MS-DOS 6.0. However, after you install DoubleDisk Gold version 6.0 under MS-DOS 6.2, your system may stop responding (hang) after displaying the following error message:

DoubleDisk is examining your system
You may need to restart your computer several times to allow the installation program to continue. After DoubleDisk Gold is installed, you may encounter several incompatibilities with MS-DOS 6.2 that cause your system to hang.



Vertisoft has confirmed this to be a problem with DoubleDisk Gold version 6.0 and is working on a compatible version.


DoubleDisk Gold is manufactured by Vertisoft, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type: Major Last Reviewed: 10/12/2003
Keywords: KB104736