Err Msg on System Without Windows: Setup Has Not Found... (113834)



The information in this article applies to:
    Microsoft MS-DOS operating system 6.21

This article was previously published under Q113834

SYMPTOMS

If you purchased a computer with the original equipment manufacturer (OEM) version of MS-DOS 6 preinstalled and Windows or Windows for Workgroups is not installed, you are prompted for the Windows directory with the following message when you run MS-DOS 6.21 Upgrade Setup:

Setup has not found Microsoft Windows on your computer. Type the path to your Windows directory, and then press ENTER.

CAUSE

This error message occurs because a computer with OEM MS-DOS 6 preinstalled has both Microsoft Backup and Microsoft Backup for Windows installed.

Microsoft has confirmed this to be a problem in MS-DOS version 6.21. This problem was corrected in MS-DOS version 6.22.

WORKAROUND

To work around this problem, press ESC to return to the previous screen. The MS-DOS 6.21 Setup code is then reset not to prompt for the Windows path. You can now accept the defaults and install MS-DOS 6.21.

Modification Type: Major Last Reviewed: 11/21/1999
Keywords: KB113834