Step-Up Runs MAKESYS but Fails SETUP w/Insufficient Memory Err (120560)



The information in this article applies to:
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q120560

SYMPTOMS

When the MS-DOS 6.22 MAKESYS command is run, an area of memory exists in which Step-Up runs MAKESYS and then subsequently fails when SETUP is called. Errors indicating that there is insufficient memory to run the MAKESYS-invoked SETUP portion can occur even though the MAKESYS portion ran without generating any errors.

CAUSE

Before starting, MAKESYS ensures that its own memory requirement (a minimum of 171 kilobytes [K] available memory) is met. MAKESYS does NOT ensure that there is enough available memory to run the SETUP portion. SETUP fails unless at least 386K of memory is available.

RESOLUTION

Because the SETUP portion has a higher available-memory requirement than MAKESYS, be sure to run a memory check before you run MAKESYS. Run the MEM command to check available memory. Make sure that at least 386K of available memory exists before you try to run MAKESYS.

STATUS

Microsoft has confirmed this to be a problem in MS-DOS version 6.22. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type: Major Last Reviewed: 11/21/1999
Keywords: KB120560