BT M5200F Hangs During Setup of MS-DOS Upgrade (71212)
The information in this article applies to:
• Microsoft MS-DOS operating system 5.0
• Microsoft MS-DOS operating system 5.0a
• Microsoft MS-DOS operating system 6.0
• Microsoft MS-DOS operating system 6.2
• Microsoft MS-DOS operating system 6.21
• Microsoft MS-DOS operating system 6.22
This article was previously published under Q71212
SYMPTOMS
The British Telecom (BT) M5200F computer with Zenith BIOS version 2.0F
stops responding (hangs) during the Microsoft MS-DOS 5 or later Upgrade
Setup displaying a "memory parity failure" error. This error occurs during
the 11% installation mark of Setup, which copies the COMMAND.DAT file to
the Uninstall disk.
NOTE: To confirm that COMMAND.DAT is being copied, check the bottom-right
corner of the screen.
CAUSE
This is caused by the Zenith BIOS.
RESOLUTION
To successfully run Setup on this machine, a Zenith BIOS version 2.1A
is required. For more information on upgrading your ROM BIOS version,
please contact Zenith.
The products included here are manufactured by vendors independent of
Microsoft; we make no warranty, implied or otherwise, regarding these
products' performance or reliability.
| Modification Type: |
Major |
Last Reviewed: |
5/10/2003 |
| Keywords: |
KB71212 |
|