Getting the Correct Size MS-DOS Disks (71746)

The information in this article applies to:
    Microsoft MS-DOS operating system 5.0

This article was previously published under Q71746


If you get the Microsoft MS-DOS Packaged Product in the wrong disk size, you can obtain the correct media through Microsoft Customer Service by sending in the disk set and requesting the other format.

For example, if you purchased the 5.25-inch Microsoft MS-DOS Packaged Product version 4.01a for a machine that has only 3.5-inch disk drives, send in the 5.25-inch disks and request the 3.5-inch disk set.

This information applies only to Microsoft MS-DOS Packaged Product versions 3.30a, 4.01a, and 5.0.

If you do not have the Microsoft MS-DOS Packaged Product (for example, you have COMPAQ MS-DOS), contact your dealer or OEM (original equipment manufacturer).


If you purchased the product within 90 days of contacting Microsoft, you will not be charged. Otherwise, the cost is $15.00, plus shipping, handling, and applicable sales tax.

Pricing information is subject to change and is provided only for the customer's convenience. For more information, contact Microsoft Sales Information Center (MSIC) at (800) 426-9400.

Modification Type: Major Last Reviewed: 9/30/2003
Keywords: KB71746