Top Producer Hangs in MS-DOS (74777)



The information in this article applies to:
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q74777

SYMPTOMS

Top Producer, a real estate package written by Top Producer Systems using Revelation Technologies, may stop responding (hang) under MS-DOS 6, 6.2, or 6.22.

CAUSE

According to Top Producer Technical Support, Top Producer has problems when the authorization transfer signature is placed on a DoubleSpace- or DriveSpace-compressed drive.

RESOLUTION

Top Producer recommends that the authorization signature be moved from the compressed drive to the installation floppy disk and then to the uncompressed host drive. Top Producer supplies free of charge a utility called EZ-Move that performs this transfer for you. This limitation also applies to Top Producer version 1.0 for Windows.

MORE INFORMATION

The MS-DOS-based version of Top Producer version 4.2 relies on BACKUP.COM from MS-DOS versions 5.0 and earlier. Top Producer provides a workaround utility to supply BACKUP functionality.

Top Producer is manufactured by Top Producer Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type: Major Last Reviewed: 11/22/1999
Keywords: KB74777