Xerox Ventura Publisher Behaves Erratically (75217)

The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a

This article was previously published under Q75217


Xerox Ventura Publisher versions 1.0, 2.0, and 3.0 may behave erratically under MS-DOS Shell versions 5.0 and 5.0a. To avoid this behavior, you should run Ventura Publisher from the command prompt with MS-DOS 5.0/5.0a loaded into conventional memory.


Ventura Publisher must be run from the command prompt rather than MS-DOS 5.0/5.0a Shell because it requires more memory than is available when the Shell is running. Ventura Publisher version 3.0 Professional Extension requires 560 kilobytes (K) of free conventional memory to run. Version 3.0 base software requires 580K of free conventional memory to run. Consult the Ventura Publisher documentation for exact memory requirements for other versions.

MS-DOS 5.0/5.0a must be loaded into conventional memory because Ventura Publisher accesses 60K of the high memory area (HMA). Loading MS-DOS 5.0/5.0a into the HMA with Ventura Publisher running causes erratic behavior; for example, your machine may stop responding (hang) or you may have problems printing.

Modification Type: Major Last Reviewed: 9/30/2003
Keywords: KB75217