Setup Repeatedly Prompts for Same Disk (75482)
The information in this article applies to:
• Microsoft MS-DOS operating system 5.0
This article was previously published under Q75482
If the Setup program repeatedly asks for a disk, even though the disk
being prompted for is in the proper floppy drive, it is possible that
the MS-DOS 5 Upgrade disks are mislabeled. This could cause the
following error message:
To verify that the disk is mislabeled, insert the suspect Microsoft
MS-DOS 5 Upgrade disk into drive A (or B), access that drive, and type
the following command from the A (or B) prompt:
The disk is mislabeled if the result is
Volume in drive A is DISK #
(where # is different than the number on the external disk label).
If the disk is mislabeled, perform the VOL command for all disks to
make sure that all of the disks are accounted for. If there are no
duplicates, then two workarounds can be performed to correct the
Note: Mislabeled disks are not damaged.
• When prompted for a specific disk, insert the correct disk as
verified by the VOL command, not by the number located on the
external disk label.
• If your current version of MS-DOS is 3.0 or later, make a working
directory on drive C and copy all disks to that directory. Run the
Setup program from the working directory on drive C.
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