Cannot Modify Label After Using Norton Safe Format (76927)

The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q76927


If a disk is formatted with Norton Utilities Safe Format (versions 4.5 through 6.0) with a volume label specified, you may not be able to rename the volume label with the Microsoft MS-DOS version 5.0 LABEL command.


If you use a label with Norton Utilities Safe Format, the MS-DOS 5.0 external LABEL command (LABEL.COM) cannot change or delete it unless the full syntax of the label is typed at the prompt (for example, LABEL B:MYDISK).

In other words, if you enter only the LABEL command, the label cannot be changed or deleted although the command prompts you for a name. If you press ENTER to to delete the label name, the command carries out the action, but does not change the name. If you type a name, the following error message is displayed:

Cannot make directory entry
You can use the Norton Utilities Volume Label command to rename the volume label.

For more information, query on the following word here in the Microsoft Knowledge Base:


The Norton product included here are manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type: Major Last Reviewed: 5/12/2003
Keywords: KB76927