Setup May Give Disk Errors with Plus Passport Hard Drive (77269)



The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q77269

SYMPTOMS

If your system has a Plus Development Passport hard drive as the second physical hard drive, the MS-DOS 5.0 and later Setup program may stop responding (hang) or give disk errors when setup is 99 percent complete.

WORKAROUND

According to Plus technical support, to successfully install MS-DOS, you must remove the Passport driver (PLUSDRV.SYS) from CONFIG.SYS, reboot the system, then run the MS-DOS Setup program. This makes the Passport drive invisible to Setup. After Setup is complete, place PLUSDRV.SYS back in the CONFIG.SYS file.

MORE INFORMATION

NOTE: Because the Passport hard drive is removable, it is usually the second hard drive.

For more information, contact Plus Development.

The Plus Development product included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type: Major Last Reviewed: 5/10/2003
Keywords: KB77269