XIOS Corporation Software Conflicts with MS-DOS 5.0 (77625)

The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a

This article was previously published under Q77625


XIOS has confirmed that starting General Business Series or Professional Series versions 3.3, 3.5.0, or 3.5.1 with MS-DOS version 5.0 may cause your system to stop responding (hang or lock up).


XIOS has stated that the file ISAM.EXE, which is executed upon starting these applications, may conflict with MS-DOS 5.0 and cause the system to halt.


To resolve this problem, use the SETVER command to update the SETVER table as follows:
    Make sure the computer is booted with the SETVER.EXE utility. To confirm this, look for the following line in the CONFIG.SYS file:


    After the computer is booted, execute the following command at the hard drive (for example, drive C) command prompt:

    setver isam.exe 3.30

A message regarding the program you are adding to the MS-DOS 5.0 version table will be displayed. If the table is updated successfully, reboot the computer to allow the change to take effect.


The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type: Major Last Reviewed: 9/30/2003
Keywords: KB77625