EMM386.EXE Hangs on GoldStar 386SX Model GT316 (78441)



The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q78441

SYMPTOMS

When loading certain programs, the GoldStar 386SX Model GT316 stops responding (locks up or hangs) if EMM386.EXE is also loaded, regardless of the EMM386.EXE switch settings.

RESOLUTION

Goldstar technical support states that adding NOMOVEXBDA to EMM386.EXE resolves the problem.

MORE INFORMATION

EMM386.EXE provides expanded memory (EMS) emulation and upper memory block (UMB) management.

When EMM386.EXE is used on a GoldStar 386SX Model GT316, certain programs cause the system to lock up. The system locks up when EMM386.EXE is loaded. This will happen regardless of exclude statements (X=nnnn-nnnn) and regardless of what services are being performed (NOEMS, RAM, and no switches).

HIMEM.SYS machine switches also do not seem to have any effect.

This information also applies to the GoldStar GF318 Plus and the GoldStar GS335.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Modification Type: Major Last Reviewed: 5/12/2003
Keywords: KB78441