Read Fault Errors Accessing BackPack Drive in Windows (91678)
The information in this article applies to:
• Microsoft Windows 3.1
• Microsoft Windows 3.11
• Microsoft Windows for Workgroups 3.1
• Microsoft MS-DOS operating system 6.0
This article was previously published under Q91678
SYMPTOMS
If SMARTDrive version 4.0 is running, and MicroSolutions' BackPack is
run from MS-DOS or under Windows or Windows for Workgroups, you
receive the following error message:
Read Fault Error
NOTE: BackPack is an external floppy drive made by MicroSolutions.
CAUSE
MicroSolutions' technical support has confirmed that attempting to
access drive B with BackPack does not work on a system in which
SMARTDrive version 4.0 is loaded.
WORKAROUND
There are three possible solutions to this problem:
• Upgrade to BackPack version 2.09. For more information, contact
MicroSolutions.
-or
• Do not choose the drive B option for BackPack. Allow MS-DOS to assign
the next available drive letter to the BackPack drive. Rerun BACKPREP as
described in section 2.2 of the "BackPack User's Guide." When prompted
for whether you want BackPack installed as drive B, respond with "N".
This will assign BackPack the next available drive letter. See section
3.1 of the "BackPack User's Guide" for more information on this
procedure.
-or-
• Do not use SMARTDRV.EXE. Locate the line in AUTOEXEC.BAT that references
SMARTDRV.EXE and delete that line. This allows BackPack to operate as
drive B, but disk caching will not be available.
For additional information, contact MicroSolutions technical support.
The BackPack external disk drive is manufactured by MicroSolutions, a
vendor independent of Microsoft; we make no warranty, implied or
otherwise, regarding this product's performance or reliability.
| Modification Type: |
Major |
Last Reviewed: |
11/26/2003 |
| Keywords: |
KB91678 |
|