Cannot See Dell Partitions After Upgrading to MS-DOS (96197)



The information in this article applies to:
    Microsoft MS-DOS operating system 5.0
    Microsoft MS-DOS operating system 5.0a
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.21
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q96197

SYMPTOMS

If you install the MS-DOS Upgrade on a machine running Dell DOS version 3.3, you may be unable to access all your partitions after you upgrade your computer.

WORKAROUND

If you have already installed the MS-DOS Upgrade and you cannot see all your partitions, restart your computer with the Uninstall disk in drive A to uninstall MS-DOS.

To work around this problem, back up your data, repartition your hard disk drive, install the MS-DOS upgrade, and then restore your data.

For specific instructions on repartitioning your hard disk drive without losing data, see the "Repartitioning Your Hard Disk" section in following article in the Microsoft Knowledge Base:

106423 Repartitioning Your Hard Disk to Upgrade to 6.0 or 6.2

MORE INFORMATION

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these product's performance or reliability.

Modification Type: Major Last Reviewed: 5/12/2003
Keywords: KB96197