Windows Hangs at Logo Screen with FTP Network and DoubleSpace (96520)

The information in this article applies to:
    Microsoft MS-DOS operating system 6.0
    Microsoft MS-DOS operating system 6.2
    Microsoft MS-DOS operating system 6.22

This article was previously published under Q96520
This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.


If you are running FTP Software's PC/TCP network software and Microsoft Windows in 386 enhanced mode, Windows may stop responding (hang) at the logo screen after you have compressed a drive with DoubleSpace.


Your SYSTEM.INI file may contain the line DEVICE=C:\PCTCP\VPCTCP.386 in the [386Enh] section. If it does, Windows may hang.

The system hangs if the line DEVICE=C:\DOS\DBLSPACE.SYS /MOVE is not present in your CONFIG.SYS file before any of the drivers that load the network.


To correct this problem, add or move the line C:\DOS\DBLSPACE.SYS /MOVE before the first line that loads the network software. In most cases, the first line that starts the network is something similar to C:\PCTCP\PROTMAN.SYS /i:C:\PCTCP.

Modification Type: Major Last Reviewed: 11/19/1999
Keywords: KB96520