Uninstall Doesn't Run If It Finds DoubleSpace Files (97868)
The information in this article applies to:
• Microsoft MS-DOS operating system 6.0
This article was previously published under Q97868
You try to use the Uninstall disk to remove MS-DOS 6.0, but you
receive an error message stating that you cannot uninstall MS-DOS 6.0
because you installed DoubleSpace.
If DoubleSpace is installed on your computer, you cannot use the
Uninstall disk to remove MS-DOS 6.0. If you try to do so, you receive
the error message mentioned above. If you remove DoubleSpace, you
still receive this error message if either of the following is true:
• DBLSPACE.BIN is in the root of the host drive
• A functional DoubleSpace driver is active in memory after you
start your computer with the Uninstall disk in drive A. This occurs
when you have a valid DBLSPACE.INI file on your host drive.
To work around these problems, try using the Uninstall disk after you
following these steps:
• Use the DIR /A command to confirm that no DBLSPACE.<nnn> files are
located in the root directory of your local drive(s). As an
alternative, you can use the DBLSPACE /LIST command to confirm no
DBLSPACE.<nnn> files exist on your system.
If you find any compressed volume files (DBLSPACE.<nnn>), and you
want to remove DoubleSpace, see section 7.6 of the README.TXT file,
"Removing DoubleSpace from your computer," or query on the following
words in the Microsoft Knowledge Base:
After you remove any DBLSPACE.<nnn> files, continue with step 2 of
how and remove and doublespace and preserve
• Delete or rename any DBLSPACE.BIN or DBLSPACE.INI files in the root
directory of all drive(s). If the Uninstall program finds a
DBLSPACE.BIN or DBLSPACE.INI file in the root directory of the first
hard disk drive or the root of the first hard disk drive's host drive,
it assumes DoubleSpace is in use.
• Delete or rename DBLSPACE.BIN on the Uninstall disk. The driver
can't load if MS-DOS can't find it.
If you cannot use the Uninstall disk to remove MS-DOS 6 because
DoubleSpace is still detected, call Microsoft Product Support Services
at (425) 646-5104 for assistance.
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