MSD--Examples Starting the MSD program If you wanted to examine some of the technical information about your computer before calling Microsoft Product Support Services, you would start the MSD program by typing the following at the command prompt: msd The MSD program has an interface that makes it easy for you to access detailed technical information about your computer. Creating a report Before calling Microsoft Product Support Services, you could create a file called COMPUTER.TXT that contains a detailed technical report about your computer. To do this, you could type the following at the command prompt: msd /p computer.txt The COMPUTER.TXT file would contain the information about your computer. If you want MSD to create a detailed report about your computer and you wanted the report to include such information as your name, company, address, and phone number, you would type the following at the command prompt: msd /f computer.txt The MSD program will prompt you for the information.